Legal

Privacy Policy

Last updated: 29 July 2026

This policy explains what personal information Sulfar Car Covers collects, why we collect it, and what we do with it. We have tried to write it in plain English rather than legal boilerplate.

Sulfar Car Covers is a brand of Suzec Industries Pvt Ltd, registered at 108 Crystal Paradise, Above Pizza Express, Veera Desai Road, Andheri (West), Mumbai - 400053, India. In this policy, "we", "us" and "our" refer to Suzec Industries Pvt Ltd.

1. Information We Collect

Information you give us directly

When you submit the partner or enquiry form on this website, we collect the details you enter into it:

• Your full name
• Your company or business name
• Your email address
• Your phone number
• Your business type (dealer, distributor, retailer, online seller or fleet)
• The products you are interested in and your approximate order quantity
• Any message you choose to write

If you contact us instead by phone, WhatsApp or email, we receive whatever information you choose to share in that conversation — typically your name, contact number, and details about your vehicle or order.

Information from Meta lead forms

If you submit an enquiry through an advertisement on Facebook or Instagram, Meta passes us the contact details you confirmed in that form. Meta's own handling of your information is governed by Meta's Privacy Policy, not this one. Once we receive your details, this policy applies to how we use them.

Information collected automatically

This website does not run any analytics software, advertising pixels, or visitor-tracking scripts, and it does not set any cookies of its own. As with any website, our hosting provider records standard server logs (such as IP address, browser type and pages requested) for security and reliability purposes.

2. How We Use Your Information

We use the information described above only to:

• Respond to your enquiry and answer your questions
• Confirm which cover fits your vehicle and prepare a quotation
• Process, fulfil and deliver an order you place with us
• Provide after-sales support, replacements and warranty assistance
• Keep records we are required to keep by law, including tax and accounting records

We do not use your details to send marketing messages unless you have asked us to. If we ever do, every message will include a way to opt out.

3. Third-Party Services

A small number of third-party services are involved in running this website. Each one is listed here, along with what it receives:

• Web3Forms — processes the enquiry form and delivers it to our inbox as an email. The form contents pass through their service.
• Google Fonts — serves the typefaces used on this site. Your browser requests these files from Google, which means Google receives your IP address.
• Google Maps — the embedded map on our contact page is loaded from Google and may set its own cookies once it loads.
• Our hosting provider — stores the website files and keeps standard server logs.

We are not responsible for the privacy practices of these third parties, and we would encourage you to read their policies if you would like to understand them in detail.

4. Sharing Your Information

We do not sell, rent or trade your personal information. We share it only where:

• It is necessary to fulfil your order — for example, giving your delivery address to a courier
• A service provider processes it on our behalf, under instructions from us
• We are required to disclose it by law, a court order, or a government authority

5. International Transfers

We supply customers in India, the UAE, Saudi Arabia, Australia, South Africa and other markets, and some of the services listed above store data outside your country. Where your information crosses a border, we take reasonable steps to ensure it remains protected to the standard described in this policy.

6. How Long We Keep It

We keep enquiry details only as long as we need them to deal with your enquiry and any relationship that follows from it. Where you become a customer, we retain order and invoice records for as long as applicable tax and company law requires. After that, we delete them or render them anonymous.

7. Security

This website is served over an encrypted HTTPS connection, and we restrict access to enquiry data to the people in our team who need it to do their jobs. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Your Rights

You may contact us at any time to:

• Ask what personal information we hold about you
• Ask us to correct information that is wrong or out of date
• Ask us to delete your information, where we are not required to keep it
• Withdraw a consent you previously gave us
• Raise a complaint about how we have handled your information

Write to us using the details in section 11. We will respond as quickly as we can, and in any event within the timeframe required by applicable law. If you are in India, you also have the right to complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.

9. Children

This website is intended for vehicle owners and business customers. We do not knowingly collect personal information from children. If you believe a child has provided us with their details, please contact us and we will delete them.

10. Changes To This Policy

We may update this policy from time to time. When we do, we will change the "last updated" date at the top of this page. If a change materially affects how we handle your information, we will make that clear.

11. Contact Us

For any question about this policy, or to exercise any of the rights described above: